Privacy Policy

Shogvaxxthor ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shogvaxxthor.world and purchase our products.

This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection legislation.

1. Data Controller Information

The data controller responsible for your personal data is:

• Company Name: Shogvaxxthor
• Address: 3 New Mart Rd, Edinburgh EH14 1RJ, United Kingdom
• Email: relations@shogvaxxthor.world
• Country: Great Britain

2. Information We Collect

We may collect the following categories of personal data:

2.1 Information You Provide Directly

• Identity Data: Full name
• Contact Data: Email address, phone number (optional), delivery address
• Transaction Data: Details of products purchased and payment information
• Communication Data: Messages and correspondence you send to us

2.2 Information Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device information
• Usage Data: Pages visited, time spent on pages, navigation paths, click patterns
• Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under UK GDPR:

• Contract Performance (Article 6(1)(b)): Processing necessary to fulfil your order and deliver products
• Consent (Article 6(1)(a)): Where you have given explicit consent for marketing communications or non-essential cookies
• Legitimate Interests (Article 6(1)(f)): For website analytics, fraud prevention, and improving our services
• Legal Obligation (Article 6(1)(c)): To comply with tax, accounting, and regulatory requirements

4. How We Use Your Information

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your orders and enquiries
• Providing customer support
• Sending marketing communications (where consent has been given)
• Improving our website and services
• Analysing website usage and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

5. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Delivery companies, payment processors, and email service providers who assist in fulfilling orders and operating our business
• Professional Advisers: Lawyers, accountants, and auditors where necessary
• Regulatory Authorities: Where required by law or to protect our legal rights

We do not sell your personal data to third parties. All third-party service providers are contractually bound to protect your data and use it only for the specified purposes.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the UK Information Commissioner's Office
• Adequacy decisions by the UK government
• Other legally approved mechanisms

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Order Data: 7 years from the date of purchase (for tax and accounting purposes)
• Marketing Consent: Until you withdraw consent or unsubscribe
• Website Analytics: 26 months from collection
• Customer Support Records: 3 years from last interaction

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

We will respond to your request without undue delay and in any event within one month of receipt. That period may be extended by a further two months where necessary, taking into account the complexity and number of requests; we will inform you of any such extension and the reasons for the delay. We will not usually charge a fee for the first request. We may charge a reasonable fee or refuse to act on requests that are manifestly unfounded or excessive, or repetitive.

We do not use your personal data for automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• SSL/TLS encryption for data transmission
• Secure storage systems with access controls
• Regular security assessments and updates
• Staff training on data protection
• Incident response procedures

10. Children's Privacy

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), without prejudice to any other administrative or judicial remedy:

• Website: www.ico.org.uk
• Phone: 0303 123 1113